College and university librarians are concerned about students’ search skills, and no wonder:
At Illinois Wesleyan University, “The majority of students — of all levels — exhibited significant difficulties that ranged across nearly every aspect of the search process,” according to researchers there. They tended to overuse Google and misuse scholarly databases. They preferred simple database searches to other methods of discovery, but generally exhibited “a lack of understanding of search logic” that often foiled their attempts to find good sources.
The librarians quoted here understand most of the key problems, and are especially sharp about “the myth of the digital native” — about which see also this deeply sobering Metafilter thread — but there’s one vital issue they’re neglecting: research databases have the worst user interfaces in the whole world.
» via The Atlantic
Research database UI are truly abysmal, followed closely by the UI of most popular online course management systems, and by the UI for most college and university web sites for course registration and other student management activities.
Yet miraciously the forward facing web sites for most colleges and universities are glitzy and dazzling, precisely because they are seen primarily as a recruiting tool.
So there are two Internets in higher education: there’s the spectacularly slick 2012 Internet students see before they enroll, and there’s the barely usable and archaic throwback to a 1997 Internet that students must endure to interact with the registrar, the library, and their courses throughout the remainder of their college career.
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Every single Rice-created web interface. Except maybe the library website. Maybe.
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Yes, most databases could use more intuitive interfaces. However, from my experience the bigger problems are with users...
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bolded for truth. UC Berkeley, anyone? this is what i’ve been saying for three years now. Tele-BEARS, BearFacts, BSpace,...
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Fact: San Jose State University is in the Capitol of Silicon Valley. Its website looks great, but its search function is...
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It truly is fascinating. I love how people think “they are Smart” when they can’t even correctly browse through a...
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